The following Terms and Conditions must be met throughout the project for optimum results. Below are details of our expectations from our clients. These will need to be provided in a timely manner in order to avoid any delays in the project.

1. General
   • Bigdot’s core business is the design and construction of exhibition stands.
   • Proposals are only done for clients who have confirmed their participation in events.
   • The sch edule of milestones will need to be approved before commencing the design. This will include important deadlines for different stages of the project.
2. Design
   • Bigdot only provides the client with one design option per brief.
   • Design revisions are limited to 2, additional revisions will be charged at the rate of Dhs. 650/hour.
   • The design process will start after receiving complete details of the brief, including the client’s budget, as well as the client’s positive confirmation of the presentation date.
   • As well as the complete brief, the exhibition floor plan, a set of the show rules and regulations, the company’s branding guidelines and supporting promotional material are required before starting work on the design.
   • All fields in the Creative Brief Form need to be filled with specifications such as quantities, dimensions and style preferences.
   • Bigdot offers suggestions for special features on the stand (including coordination with suppliers) provided we are set a reasonable budget for this service by the client (individually – exclusive of the stand design/construction budget).
   • Graphics shown in the 3D perspective are only samples. The client must provide ready-to-print files based on dimensions provided.
3. Pricing
   • Quotations will only be submitted after the client approves the design.
   • Quotations are on a lump-sum basis. No breakdown is given to the client.
4. Payment Terms
   • Once the costing is approved, bigdot requires a 50% advance payment, which will go towards the purchase of material for the project and general mobilization on the project. All projects are self-financing.
   • The balance payment must be cleared 3 working days before the build-up commences on site.
5. Graphic
   • Bigdot does not offer graphic design/branding services.
   • All artwork submitted must be ready to print. Any resizing/refitting will be charged at the rate of Dhs. 400/hour.
   • In case bigdot takes on any resizing or graphic design responsibilities, all artwork must be signed off by the client before printing.
   • Bigdot is not responsible for any spelling/grammatical errors in the text submitted by the client.
   • Bigdot’s Graphic Department will check the resolution of the artwork submitted. If the resolution is not efficient, a written confirmation from the client is required before proceeding to print.
   • The client is given a deadline to submit all artwork ready to print. Should the client not comply with the deadline, bigdot is not responsible in case of failure to deliver the graphics.
   • In case of failure to deliver the artwork by the client, bigdot may assign random artwork. The client must be informed of this; however, approval is not necessary.
6. Construction
   • A minimum of 15 days (prior to build-up) is required for the construction of any stand. Should there be an enquiry in less than 15 days from the event, extra charges could apply.
   • The client must approve the costing before construction commences.
   • Construction shall commence after receipt of the 50% advance payment.
   • The client may visit our workshop to view the stand installed before the build-up. However, there will be an extra charge for this.